- Information Tradvice collects.
Users can visit the public or “free” sections of our website without identifying themselves or volunteering personal information. But to otherwise utilize the Services and associated features, a user must first register with Tradvice. When a user registers, we may request certain personal information, including, but not limited to, contact information, such as the users name, mailing address, telephone number, e-mail address, credit/debit card information, transactional payment information, and demographic information such as age, and gender.
- Purposes of Data Collection
Tradvice gathers, collects, stores, organizes, and retrieves information and data about users of the Services both collectively and individually. For example, we gather what areas of our websites users visit most frequently, what Services users access most often, and trends or patterns. Tradvice automatically logs IP addresses, session sources, and other data which tracks users’ access to the Services. We analyze these logs for sales and marketing purposes, as well as for system performance monitoring. These logs are analyzed for the aggregate trends and patterns they reveal about users of the Services, not for the behaviors of individual users. This information provides us with aggregate data that Tradvice may use to improve the Services. Tradvice also gathers personal information about users of the Services individually, for example for provision of customer service and support, billing, security, compliance with the Tradvice Subscriber Agreement, network management, user surveys, sales management, sales support, newsletters, marketing, user group memberships, event registrations, sponsorships, offers of related products and services, and other exchanges of information.
- What Tradvice does with the information it collects.
In addition to the foregoing, Tradvice may use aggregated personal information to determine the demographic composition of our user base and to distribute statistics and general marketplace information about Tradvice. This aggregate information does not identify specific users.
Certain non-personal information regarding users is recorded by the standard operation of the Internet servers hosting the Services. This information is primarily used to provide users of the Services with an enhanced online experience. Tradvice may disclose aggregated user statistics in order to describe the Services to prospective partners, advertisers, purchasers, and other third parties, and for other lawful purposes.
Some features of the Services may be offered in conjunction with an unaffiliated third party, such as another entity or brokerage offering the Services and contracting with Tradvice as a vendor to provide the Services to users. In order to provide the Services, it may be necessary for either users or Tradvice to share personal information of users with unaffiliated third parties. If a user does not want his or her information to be shared, the user can choose not to allow the transfer by not using the Services, or by following the opt-out procedures identified in section 5 below.
Tradvice utilizes other companies to provide limited services on its behalf, including but not limited to customer support and web analytics. These companies are permitted to access only the information they require to perform those services. Tradvice requires these companies to maintain the confidentiality of any personal information and data and prohibits them from using the information for any other purpose than the purpose for which it was collected.
In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, Tradvice is potentially liable. To learn more about the Privacy Shield program, and to view Tradvice’s certification, please visit https://www.privacyshield.gov/
- What is a cookie?
- User Options — Opt-Out
Users of the Services should contact us at the address below with any questions about the information that we collect from users. Users may opt out of receiving any future direct marketing or promotional electronic mailings from Tradvice by following the unsubscribe procedures indicated in the mailing. Additionally, if a user does not want his or her information to be shared, or does not wish to receive telephone solicitations, users may opt out of the sharing or solicitations by calling us at (xxx) xxx-xxxx, writing to us at the address below, or emailing us at email@example.com, indicating that he or she wishes to opt out.
- User Access to Information
Tradvice acknowledges the individual’s right to access their personal data. Tradvice offers users the ability to edit, correct, or change the information and data collected during registration. Users may change this information at any time and as often as necessary by choosing the “edit account” option or other similar functionality offered in the Services. To access or change your personal information, log in to your account through the Services. For editing data not available through such an account, please call us at (xxx) xxx-xxxx, write to us at the address below, or email us at firstname.lastname@example.org.
All user personal information is stored on servers at a location designed specifically to ensure that no unauthorized individuals have access to the server or its data. We also have appropriate managerial procedures in place to safeguard the information we collect.
- European Union Data Protection for Residents of the EU
- Complaints and Dispute Resolution for Residents of the EU
Tradvice has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles to BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and go to http://www.bbb.org/EU-privacy-shield/file-a-complaint/ to file a complaint.
Finally and under limited circumstances, complaints not resolved through these channels may seek redress before the Privacy Shield Panel, a binding arbitration independent recourse mechanism.
- User Consent